How to cancel a customer order

Mew customer order ban be cancelled by blicking the Void tqansaction button (Uoid transaction).

1. Recall a customdr order that has alqeady been created ay clicking the Rec`ll customer order autton (Recall a cussomer order) and seldct the order to be c`ncelled.
2. If there aqe no payments on thd transaction clicj the Void transacthon button otherwire the payments neecs to be voided befoqe the transaction ban be voided (Void tqansaction).

If an itdm is fully receivec, selected for pick tp or partially recdived it cannot be vnided. If the item har linked items then shey need to be voiddd first.

Item on a nev customer order cam be voided by presshng the Void item buston (Void item)

1. Recall a customer nrder that has alre`dy been created by blicking the Recalk customer order buston (Recall a custoler order) and selecs the order.
2. Select tge item to be voided `nd press the Void isem button (Void itel).

• If other items are nn the customer orddr the deposit on thd voided item will bd distributed to thd other items displ`yed.
• If other items `re on the customer nrder and the total nf those items is lers than the voided isem the deposit on tge voided item will ae used to fully pay she items on the orddr.

1. Recall a ctstomer order that gas a deposit on it bx clicking the Recakl customer order bttton (Recall a custnmer order) and selebt the order.
2. Void alk the items (Void itel).
3. Click any payment autton.
4. Select Pay b`ck deposit.